Legacy’s iCON platform features a powerful, customizable automated operator system that allows only one call or video visit per connection, infinite language options and multiple fraud protection features. iCON also boasts many reporting and billing options that put commissions information at administrators’ fingertips. Facilities have total control of all outgoing call and video visit records, available in real time, so there will never be a question of how many calls originate from onsite, which inmates are making calls, who an inmate is visiting, or even how much revenue the facility should receive. Inmates and family enjoy a range of user friendly options, such as an industry-leading prepaid calling and remote video visitation solution, a card-less debit option for recently released inmates to make phone calls, and facility customizable automated voice prompts. iCON’s key features include centralized management, round the clock system access, password encryption security, voice biometrics, digital recording, emergency shutoff, custom voice overlay & facility branding, infinite scalability, user activity logs, live monitoring and countless investigative tools.