Securus offers the Echo Word Search digital call manager, which processes recorded conversations from inmate telephone calls and searches for specific words. Facility operators can determine which words the system looks for and details about calls can be retrieved easily. The system provides users with information on the time and date of a call, originating and dialed numbers, call length and what key words were used.
The call manager can be used for inmates system-wide or for specific inmates. Intelligence retrieved by Echo is accessed from a network server and all data is maintained on a specific database reserved exclusively for the Echo system. The Echo is an effective tool for investigators tasked with eliminating criminal activity in correctional facilities, according to the company.